When customers arrive in your store, and they want to pay using a gift card they've been bought, you have a choice on how to validate and redeem the gift card:
- Use our mobile app, it works on iPads, iPhones, iPods, and all Android mobiles/tablets
- Or bookmark and use our redeem web app
- Or embed our redeem web app in your application/POS terminal
- If you have a POS terminal, you may be able to accept the gift cards using your terminal.
How the app works
Once you've downloaded our app, you just follow these steps (our redeem web app is the same flow as the mobile app):
- Open the Gift Up! app & search for a gift card (either by scanning the card presented or typing the 5-character gift card code). You can also search for a gift card by name/email if your customer does not have the gift card code to hand...
1a) If it's your first time using the app:
You'll need to enter your Gift Up! user account email address and your redemption pin. You can reset your pin if you've forgotten it, or if you have access to the Gift Up! dashboard, you can view your current pin instead.
1b) If you've used the app before :
You'll notice that the logo at the top is now your company's logo, and you can just click your name and use your redemption pin - so much quicker! - Find and select the gift card you want to redeem.
- If you selected partially redeem, enter the amount you wish to deduct from the gift card.
FOR MORE DETAILS, GO THROUGH THE BELOW LINK:
https://help.giftup.com/article/21-how-to-validate-accept-redeem-gift-cards-in-person
- Open the Gift Up! app & search for a gift card (either by scanning the card presented or typing the 5-character gift card code). You can also search for a gift card by name/email if your customer does not have the gift card code to hand...