Knowledge Base

Custom Charges

• Enabling “Share a meal” option
• Add dollar donation towards social cause.

Data Export

• How to add a new card using the merchant dashboard ?
• How to export Customer data?
• How to view sales tax data?
• How to export order data?
• How to check order summary data?

Order Dashboard

• How to receive the orders on email, iPad (or iPhone)?
• Accept an order
• Accept a scheduled order
• Rejecting an order
• Orders are not showing up on Order Dashboard
• Notify customer that order is ready for Pick Up.

Printer Setup

• Star Micronics TSP 100 Series LAN Printer Set Up
• Star Micronics USB Printer Set Up

ManageApp

• Download ManageApp
• I forgot my password to ManageApp (FreshBytes management console)

Location Settings

• How to enable/disable announcement messages using the merchant dashboard ?
• How to add or change notification number for unattended Order through Merchant Dashboard ?
• How to add or change fax email id through Merchant Dashboard ?
• How to add or change new order and order reject notification email through Merchant Dashboard?
• How to enable or disable Auto Accept in Merchant Dashboard ?
• How to enable/disable delivery service through Merchant Dashboard?

See all 8 articles

Menu Management

• How to set Open Hours?
• How to delete a category (group)?
• How to control min and max choice of a modifiers?
• How to set group (or category) open hours?
• How to add image under item?
• How to delete any image from item?

See all 17 articles

Coupon

• How to create coupon code?
• How to change the expiry date of a coupon?
• How to check, how many times a coupon has been used?
• How to modify an existing coupon?